Privacy Policy

1. Information to be acquired and how to obtain it

The user information acquired by the Company is as follows, depending on the method of acquisition.
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(1) Information obtained directly from users
When using this site, we obtain the following information from users.

• full name
• company name
• Affiliation/Title
• email address
• country
• Tel.
• Details of your inquiry

(2) Acquisition of technical information
When users access this site, we obtain the following technical information.

• Type of device
• device identifier
• browser type
• referrers
• IP address
• cookie
• Other advertising identifiers

2. Purpose of use

We will use the acquired user information for the purposes specified below.
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• To provide information about our services
• To respond to inquiries about our services and to contact you
• Type of browser for identity verification for the purpose of providing our services
• For marketing activities related to our services
• Measure user traffic and behavior
• Advertisement distribution and confirmation of results

3. Provision of personal information to third parties

We do not provide personal information of user information to third parties without obtaining the user's consent in advance.
However, this does not apply in the cases specified below, and user information may be provided to third parties.
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• When providing user information to the external service management company in connection with cooperation with an external service or authentication using an external service
• When it is necessary for the Company to cooperate with a national agency or local public body or a person commissioned by it to carry out the affairs stipulated by law, and there is a risk that obtaining consent from the user will interfere with the execution of such affairs
• When permitted by other laws and regulations

4. Disclosure of personal information

When we receive a request from a user to disclose personal information based on the provisions of the Personal Information Protection Law, we will disclose it to the user without delay after confirming that the request is from the user himself/herself. However, this does not apply if the Company is not obligated to disclose due to the Personal Information Protection Law or other laws and regulations.
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5. Correction of personal information and suspension of use, etc.

• When a user requests correction, addition, or deletion (hereinafter referred to as “correction, etc.”), the content of personal information is not factual, the Company will conduct an investigation without delay after confirming that it is a request from the user himself/herself, correct the content of personal information, etc. based on the results, and notify the user to that effect.
• When a user requests suspension or deletion of personal information (hereinafter referred to as “suspension of use, etc.”) based on each of the following reasons, we will conduct an investigation without delay after confirming that it is a request from the user himself/herself, stop using personal information, etc. based on the results, and notify the user to that effect.
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  ① The reason that personal information is being handled beyond the scope of the purpose of use announced in advance
  ② The reason that personal information was obtained by deception or other means
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• The provisions of paragraphs 1 and 2 of this section do not apply if the Company is not obligated to make corrections, etc. or stop using the Personal Information Protection Law or other laws.

6. Contact

If you have any opinions, questions, complaints, or other inquiries regarding the handling of user information regarding our privacy policy, please contact the following office.
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Akasaka Garden City 17th Floor, 4-15-1 Akasaka, Minato-ku, Tokyo 107-0052
Creatura Co., Ltd.
Representative Director and CEO Michiyasu Hattori
E-Mail　 info@creattura.com

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7. Revision

We will change this policy at our discretion. However, if procedures necessary for revision are stipulated by the Personal Information Protection Law or other laws and regulations, revisions shall be made based on that law.
Furthermore, when we change this policy, we will inform users about the enforcement period and details of this policy after the change by the following method.

・Posting on our website
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8. Date of enactment/revision

Established: January 12, 23